833-436-3745 - Best Rate Guarantee

We’re Confident in Our Cleanliness

in Our Cleanliness

The health and safety of our staff and guests is our top priority. With guidance from the CDC and other government entities, we are implementing a wide range of new procedures to enhance cleaning and minimize contact.

  • On arrival,

    you’ll notice:

    • New plexiglass at check-in, built to ensure safer interactions between our guests and associates
    • New credit card signature pads, eliminating the need for guests to hand their credit card to an associate
    • New keyless check-in - simply download the app to access your guest room
    • New hand sanitizer stations in the front vestibule and by the elevators
  • In our public spaces,

    you’ll see:

    • Enhanced, regularly scheduled cleaning of our front entrance and patio
    • Housekeeping attendants wearing gloves and masks to wipe down all surfaces, door handles, elevator call buttons, gym equipment, and public restrooms
  • In our guest rooms,

    we are:

    • Introducing new housekeeping cleaning standards and upgrading to a cleaning and disinfecting product that kills 99.9% of viruses and bacteria
    • Continuing to target high-touch areas, including TV and remote, telephones, light switches, nightstands, desk, desk lamp and chair, door handles, bathroom fixtures, in-room safe, and mini-bar cabinet and fridge
    • Introducing manager inspections after rooms are cleaned
    • Spraying all freshly cleaned rooms with an electrostatic spray
  • In addition,

    we’ve added:

    New Houseman Cleaning procedures using an electrostatic sprayer to fog all guest areas overnight, including rooftop, Paloma restaurant, lobby, lower level, executive offices, A&B stairwells, and guest elevators



  • Detailed cleaning with product that kill’s 99.9% of viruses and bacteria
  • Disinfecting of all high touch points
  • Cleaning completed 5x’s a shift


  • Electrostatic Sprayer will used to fog overnight
  • Cleaning supplies upgraded to a product that kill’s 99.9% of viruses and bacteria


  • Hand Sanitizer Station
  • Disinfecting wipes for guest usage
  • Workout equipment are set up for social distancing
  • Disincentive cleaning every 2 hours.